Compliance (Mandarin Speaking, Native Mandarin is preferable)

Legal & Compliance and Operational Risk Management Department

 

Responsibilities: 

  • Identify and assess gaps, risks, or areas requiring remediation as well as understand regulatory requirement.
  • Develop and implement action plans or project deliverables.
  • Ensure compliance with internal policies, and relevant regulatory requirement.
  • Promote collaboration across departments and functions, including of BOCHK and BOCHQ in relevant reporting.
  • Understand group requirement regarding any matters related to LCO such as Compliance (FCC), Regulatory Compliance, Legal or Operational Risk Management in order to communicate in LCO Department.
  • Follow up on Management decision related to LCO task, and then track progress and escalate issue and report progress as well as related rectification, if required, to relevant management and committee(s).

Qualifications:

  • Bachelor Degree, Major in Law, Business Administration, Economics or any related fields.
  • Compliance experience from Banking Industry more than 8 years is preferable.
  • Good knowledge in Compliance and Financial Crime Compliance.
  • Can-do attitude, good communication skills and works well under pressure.
  • Excellent in Mandarin and English skills.
  • Native Mandarin and English Proficiency both reading and writing skill.

 

Credit Approver (SVP)

Risk Management Department

 

Responsibilities: 

  • Review, analyze, and independently approve or decline credit proposals within delegated authority.
  • Ensure credit decisions are based on sound risk assessment, financial analysis, and compliance with internal policies and regulatory standards.
  • Provide objective and unbiased recommendations on complex credit transactions, maintaining independence from business origination units.
  • Strengthen the governance framework for credit approvals to enhance transparency and accountability.
  • Collaborate with business, risk, and compliance units while safeguarding the independence of credit decision-making.
  • Monitor portfolio quality, identify early warning signals, and escalate concerns when necessary.
  • Contribute to the development and continuous improvement of credit policies, risk assessment tools, and approval processes.
  • Mentor and guide junior credit approvers to build a strong second line of defense.

Qualifications:

  • Bachelor or Master's degree in Finance, Accounting, Economics, Business Administration or related fields.
  • Over 10 years of experience in Risk Management, possess a strong mix of analytical, industry, and regulatory knowledge.
  • Hand-on experience assessing borrowers across sectors.
  • Familiar with industry-specific risks.
  • Experience in structuring loans, reviewing financial statements and analyzing collateral.
  • Ability to interpret financial statements, assess cash flow and determine credit capacity.
  • Knowledge of local and international credit regulations.
  • Strong credit judgement with ability to balance risk and business objectives.
  • Knowledge of industry and economic update and banking products.
  • Accountability for credit decisions and impacts on portfolio quality.
  • Good command of Thai and English languages.
  • Skilled in Microsoft Office, Word, Excel and Power Point.

 

Global Markets Sales

Global Markets Department

 

Responsibilities: 

  • Expand and maintain client relationship, build and develop strong relationship with prospective clients.
  • Coordinate with relationship manager to provide appropriate treasury products to meet client's needs.
  • Monitor and provide the FX rate to the customer.
  • Develop strategies, financial solutions and execute deal instruction for corporate clients.
  • Provide timely information/insights to General Manager regarding market opportunities and changes of clients.
  • Plan and conduct products training and marketing, in cooperation with other related departments and branches.
  • Monitor the financial market and provide market analysis to clients.
  • Achieve annual financial target.
  • Contribute actively in developing new products opportunities.
  • Execute tasks delegated by direct supervisor and General Manager of the Department.

Qualifications:

  • Bachelor or Master’s degree major in Business Administration, Economics, Finance or related field.
  • With client facing related experience at least 2 years.
  • Good command of English skills and Mandarin is priority.
  • Holding Treasury Dealer License is a plus.
  • Skilled in Microsoft Excel, Power Point, Microsoft Words.

 

Branch Operation Services Support (Mandarin Speaking)

Financial Management Department, Operation Services

 

Responsibilities: 

  • Verify account quality for new customer onboarding and create CIF/connected parties for individual and corporate accounts.
  • Open new accounts, update customer information, and manage specimen/authorization changes.
  • Process bulk salary postings and coordinate with branches to resolve related issues.
  • Review and update non-individual customer profiles based on required documents.
  • Handle audit confirmations, bank references, account freeze/unfreeze requests, and quality assurance tasks.
  • Set up corporate internet banking (iGTB) and recheck all amendments, deletions, additions, and resets.
  • Provide operational and system guidance to branches and scanning teams.
  • Support daily operations and perform other assignments (remittance, Baht Net, regulatory reports, CRS, FATCA, dormant accounts).
  • Take ownership of errors and implement corrective actions.
  • Protect customer interests and ensure high-quality service.
  • Prioritize deadlines and maintain operational efficiency.
  • Comply strictly with laws, regulations, KYC/AML requirements, and internal policies.
  • Uphold the Bank’s reputation.

Qualifications:

  • Bachelor’s degree in any field.
  • Good command of English and Mandarin.
  • 1–2 years of experience working with Mandarin in any industry.

 

Relationship Manager (Mandarin Speaking)

Branch

 

Responsibilities: 

  • Expand new client base under target industry and continually develop strong relationship with existing clients as financial partner.
  • Open account for corporate customer. Introduce account's term and condition and how to use the account and internet banking.
  • Supervise the process and storage of customer's documents information.
  • Coordinate with relevant departments in deal closing / loan documentation and review.
  • Cross selling of both corporate and personal banking products.

Qualifications:

  • Chinese nationality is preferred.
  • Bachelor or Master’s degree in Business Management, Banking and Finance or related fields.
  • Have more than 1-3 years in Relationship Management or Corporate Banking Business is preferred.
  • Good command of English and Mandarin is a must.

 

Branch Marketing Specialist (Mandarin Speaking)

Branch

 

Responsibilities: 

  • Understand clients’ business operations and banking requirements, propose tailored solutions, and facilitate implementation.
  • Coordinate internal and external resources to meet client needs, such as year-end fee waiver applications and other special services.
  • Ensure the completeness and compliance of client documentation by strictly adhering to KYC (Know Your Customer) processes to mitigate potential risks.
  • Comply with internal policies and external regulatory requirements to maintain operational integrity.
  • Monitor deposit amounts and ensure compliance with Head Office regulations.
  • Provide comprehensive banking services to Chinese corporate clients, including customer due diligence (KYC), account opening, online banking setup and management, and daily settlement services.
  • Address client inquiries promptly via communication platforms such as WeChat or in person to resolve issues related to banking services.
  • Maintain strong client relationships to enhance satisfaction and identify potential business opportunities with existing clients.
  • Support departmental initiatives such as client engagement activities and market outreach to strengthen the bank’s presence among Chinese corporate clients.

Qualifications:

  • Bachelor’s degree in any field.
  • Excellent proficiency in both Mandarin and English is a MUST.
  • 1–2 years of experience working with Chinese clients in any industry.
  • Strong communication and interpersonal skills.

 

Customer Service Representative (Mandarin Speaking)

Branch

 

Responsibilities: 

  • Advise and promote bank products (Online Banking, Credit/Debit Cards, Fixed Deposit, Home Loan).
  • Process new account openings and update customer information.
  • Conduct KYC and manage AML risk assessments.
  • Handle customer inquiries via calls, emails, chats.
  • Report daily FX transactions to BOT and special rates internally.
  • Review and monitor customer accounts monthly, including high-risk cases.
  • Manage internet banking SWIFT messages and dormant accounts.
  • Prepare and submit reports (KRIs, loss data) to Operational Risk.
  • Support audits and document archiving for HQ.
  • Assist BOCT call center and branch lobby operations.

Qualifications:

  • Bachelor or Master's degree in any field.
  • Excellent proficiency in both Chinese and English is a MUST.
  • 1–2 years of experience working with Chinese clients in any industry.
  • Strong communication and interpersonal skills.

 

Teller (Mandarin Speaking)

Branch

 

Responsibilities: 

  • Accept cash and checks for deposit, along with relevant documentation.
  • Assist and coordinate with embassy staff and customers.
  • Record all transactions accurately and promptly, following bank procedures.
  • Process cash withdrawals, deposits, and other transactions.
  • Balance cash, currency, and checks at the end of each shift.
  • Collaborate with the back office to complete transactions on time.
  • Provide offline services to personal and corporate customers.

Qualifications:

  • Bachelor’s degree in Arts, Business Mandarin, or a related field.
  • Excellent command of Mandarin is required.
  • Knowledge of banking products and services is an advantage.
  • Experience working with Chinese clients or in a Chinese-related environment in any industry.

 

 

 

All positions must have excellent in communication skill in English

Please be informed that the Bank conducts criminal background checks for all positions during hiring process.

Interested candidates, please submit resume via "hr.career@bankofchina.co.th"

Human Resources
 Bank of China ( Thai ) Public Company Limited 
179/4 Bangkok City Tower, South Sathorn Rd., 
Tungmahamek, Sathorn, Bangkok 10120
T. 02-286-1010 Ext. 2224, 2410,2944